Pivot Hook

Please call us at 435-865-5762 or by e-mail before returning an item. 
Items must be returned within 10 business days of your delivery. A copy 
of the original invoice must accompany the return shipment. We can then 
give you a refund, exchange. Shipping costs are non-refundable and the 
purchaser is responsible for return shipping costs. There is no refund 
or exchange on special order items. We will notify you when we receive 
your return package and will promptly let you know when we will process 
your return for a refund or exchange.

All packages are shipped by Federal express or the United States Post 
office depending on weight and size of the shipment. Most items are 
shipped the same day you order it, special items can take an extra day. 
If your order can not be shipped within 48 hours you will be notified. 
Most shipping times are 2-5 days shipping in the continental USA. We are 
not responsible for shipping delays by the carrier due to weather or any 
act of god. We are not responsible for shipping delays by the carrier. 
If you need special or overnight shipping we will provide you a cost for 
your approval before shipping. Customer will be responsible for all 
shipping costs and will be billed at the time of the shipment. Once your 
item has shipped we will send you a tracking number for your shipment so 
you know when it will arrive. On specials that include free shipping JM 
Rigging Supply will choose the best transportation method.

We accept all major credit and debit cards. We also accept payments over the phone.Sory we do not accept paypal.

At JM Rigging Supply we do have a dealer network program. If you are 
interested in becoming a dealer of our top of the line recovery 
equipment please call 435-865-5762 or e-mail your inquires to 
jim@jmrigging.com

At JM Rigging Supply we respect everyone's privacy and safety. We do not 
sell or share your information with anyone. Our website transactions are 
secure. If you do not see a proper website address please do not go any 
farther and please notify us immediately. We do not save or store credit 
card information. All order placed over the phone will have there card 
information destroyed after we receive verification and the transaction 
code.